5 Jobs in Frederick, MD
SORT BY
F
L
T
B
F
Technology Support Specialist I
$64k-82k (estimate)
Full Time
1 Month Ago
Frederick County Public Schools is Hiring a Technology Support Specialist I Near Frederick, MD
- JobID: 9257
- Sets-up and installs technology equipment at school-based/central office locations including desktop computers, laptops, printers, and related peripherals.
- Installs and configures system approved software as well as software updates/upgrades.
- Informs supervisor of non-approved software or licensing issues.
- Assists with the evaluation of hardware and software performance under various applications, with different operating systems, hardware systems, and various software packages.
- Assists the building technology coordinator with maintaining the instructional, administrative and media center hardware, software and peripherals.
- Performs basic PC/peripheral troubleshooting on school-based/central office desktop computers, laptops, printers, related peripherals and local area networks.
- Assists with updates, upgrades and patches on software and hardware as required by the manufacturer or FCPS.
- Utilizes desktop management applications.
- Installs FCPS approved non-networked applications.
- Assigns user rights to specific software applications.
- Installs and configures peripherals (i.e. printers, scanners and digital cameras).
- Provides technical expertise and ongoing support to users of desktop computers, laptops, local area networks, printers, and related peripherals.
- Trains and provides “first level” support to building level User Support Specialists and Technology Coordinators for instructional, media center and administrative computer systems.
- Assists school staff with managing user accounts and networked equipment including PCs and peripherals.
- Processes work order requests to accelerate the resolution of problems/issues/requirements.
- Communicates unresolved technical issues to supervisor in a timely manner.
- Assist in the implementation of new technology initiatives.
- Coordinates and communicates with other school and technology department staff to meet identified needs of the schools.
- Assists with identification of future applications of technology and promotes new technologies to address school system needs.
- Complete assigned projects including requirements analysis, quality control, implementation and development activities and system documentation.
- Updates existing records and databases to maintain accurate information.
- Assists in the collection, comparison and analysis of data to improve performance of equipment and customer support.
- Informs supervisor of issues that could impact security of FCPS networks and technology systems.
- Solves technological hardware and software problems in the most cost efficient and time saving manner possible.
- Attends meetings and training to maintain and upgrade skills as required for the position.
- Organizes and conducts in-service activities for staff on software, hardware and appropriate security processes and requirements.
- Works with the School Improvement Team to assist in developing a meaningful plan for the integration of technologies to support FCPS Curriculum goals. May chair a subcommittee on school technology.
- Works with staff to develop the necessary skills to actively use the instructional and administrative technology available in the building.
- Overtime may be required.
- Work effectively with others in the use and support of technology.
- High school degree or equivalent.
- Minimum two (2) years experience working in technology as related to computer and peripheral support to users.
- Skills needed to install, maintain and troubleshoot technology currently being used in fcps, i.e. computers, printers, scanners, digital cameras, data projectors, etc.
- Minimum of one (1) year successful experience training adults in a technology related field.
- Good communication (oral and written) and interpersonal skills.
- Ability to lift and carry forty (40) pounds.
- Ability to climb and work from a ladder and work in confined spaces.
- Possession of a valid driver’s license and a reliable vehicle to travel to school assignments.
- Capable of performing the essential functions of the position with or without reasonable accommodations.
- Regular and predictable attendance.
- Associate Degree or higher with coursework in computer systems or equivalent training/experience in a related field.
- Formalized coursework in technology and computer systems (i.e. PC troubleshooting and repair).
- Certificate based on current accepted industry standards (i.e. Comptia A ).
- Experience in a K-12 school setting that uses technology for both instruction and administration.
- Familiarity with the FCPS policies, goals and programs.
- TBD
- Support Salary Scale, Grade 10, 11-months (208 days / 8 hours per day)
- Starting Salary - $21.83 / hour
Position Type:
Technology/Specialist
Technology/Specialist
Date Posted:
4/25/2022
4/25/2022
Location:
Central Office-33 Thomas Johnson Drive
Central Office-33 Thomas Johnson Drive
Date Available:
05/02/2022
05/02/2022
Closing Date:
05/03/2022
05/03/2022
Probationary employees are not eligible to apply for vacancies during their probationary period.
All education that is indicated on your application must be supported by attaching a scanned copy of your high school diploma, high school transcript or college transcript.The primary function of this position is to assist multiple schools and their staff in using computer and other technologies as required to support curriculum and administrative goals.
ESSENTIAL FUNCTIONS
Reporting directly to the Supervisor of Technology Support, the Technology Support Specialist I performs the following duties with little or no supervision:
Performs technical work.
REQUIRED QUALIFICATIONS
All education that is indicated on your application must be supported by attaching a scanned copy of your high school diploma, high school transcript or college transcript.The primary function of this position is to assist multiple schools and their staff in using computer and other technologies as required to support curriculum and administrative goals.
ESSENTIAL FUNCTIONS
Reporting directly to the Supervisor of Technology Support, the Technology Support Specialist I performs the following duties with little or no supervision:
Performs technical work.
REQUIRED QUALIFICATIONS
FREDERICK COUNTY PUBLIC SCHOOLS IS AN EQUAL OPPORTUNITY EMPLOYER
Job Summary
JOB TYPE
Full Time
SALARY
$64k-82k (estimate)
POST DATE
04/06/2023
EXPIRATION DATE
05/21/2024
WEBSITE
nrjdc.com
HEADQUARTERS
Winchester, VA
SIZE
<25
Related Companies
Show more
The job skills required for Technology Support Specialist I include Troubleshooting, Analysis, Operating System, Futures, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist I. Select any job title you are interested in and start to search job requirements.
Show more
The following is the career advancement route for Technology Support Specialist I positions, which can be used as a reference in future career path planning. As a Technology Support Specialist I, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist I. You can explore the career advancement for a Technology Support Specialist I below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
